Privacy Policy
Thank you for visiting the Kikstart Rehabilitation website. We value your privacy and aim to provide a secure and rewarding experience for all our users. This detailed privacy policy outlines our practices to safeguard your personal information.
1. Scope
1.1. The “Kikstart Rehabilitation” website (“www.kikstart.rehab”) is managed by Kikstart Rehabilitation, India. “We,” “Us,” or “Our” refers to Kikstart Rehabilitation, which may include our affiliates, associates, assignees, or successors. We are dedicated to protecting your privacy and ensuring a safe online experience.
1.2. Users under the age of 18 (“Child”) must have parental consent to use the Website. Parents or legal guardians of the child and users over 18 are referred to as “You” or “Your”.
1.3. This Privacy Policy and our Terms and Conditions outline how we collect, use, and protect your information when you use our Website and Services.
1.4. By clicking the “I agree” button and providing personal information, or if you are a minor, having your parents or guardian provide such information, you accept this privacy policy.
1.5. This Privacy Policy is an electronic record under the Information Technology Act, 2000. It follows the rules of the Information Technology (Intermediaries Guidelines) Rules, 2011, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. A computer system generates it and does not require physical or digital signatures.
2. Changes to the Privacy Policy
2.1. We are committed to protecting your information in line with applicable laws and regulations.
2.2. This Privacy Policy may be updated based on changes in our business, legal, and regulatory requirements. We will strive to inform you of significant changes. Please review this page periodically to stay informed about updates. Continued use of the Website or Services after changes are posted will be deemed acceptance of those changes.
3. Your Consent
3.1. Your consent is required before we can provide access to our Website and Services. Without your consent, we cannot collect, process, or store your information, which is necessary for providing our Services.
3.2. If the user is a minor, you, as the parent or guardian, are the primary account holder, responsible for:
3.2.1. Ordering Services and paying associated fees or charges.
3.2.2. Deciding whether to share your child’s content with us and third parties.
3.2.3. Actively monitoring your child’s content. Children are prohibited from sharing personally identifiable information unless you, the parent or guardian, give explicit permission.
3.3 Service-Related Notices: When necessary, we will send you essential informational messages, such as confirmation receipts, booking reminders, payment information, technical updates and other administrative notifications. These messages are critical to our services and do not require prior consent. Unfortunately, you cannot opt out of these service-related communications.
4. Personal information we collect
4.1. Personal Information identifies you or your child and may include:
4.1.1. Contact details such as name, age, gender, contact information, and educational background.
4.1.2. Transaction details, including payment information (excluding financial details like credit card numbers).
4.1.3. Session log information such as navigation data, IP address, browser type, and usage times.
4.1.4. Communications with us through the Website.
4.2. Sensitive personal information may include passwords, financial information, and payment details collected to enable service payments.
4.3. Our collection, use, sharing, and retention practices include:
4.3.1. Collection
4.3.1.1. We collect the information you provide, including automatically collected data like usage details and device information.
4.3.1.2. We may collect information for behavioural advertising and allow third-party behavioural trackers in areas intended for children.
4.3.1.3. We may also receive information from third parties and public sources.
4.3.2. Usage
We use the collected information to validate and process service requests, improve website quality, assist in determining suitable services, fulfil legal requirements, perform quality audits, evaluate and improve services, conduct market research, handle enquiries, and develop new features.
4.3.3. Sharing
We may share information with affiliates to perform services. We may also disclose information to external organisations for fraud prevention, security, legal compliance, and public safety.
4.3.4. Regulatory Disclosures
We may disclose information in response to court orders, legal processes, or tax authorities and to third parties in case of transfer of rights or duties.
4.3.5. Retention
Information is retained only for as long as necessary to fulfil the outlined purposes and then deleted securely. We follow reasonable security practices to protect your data. We do not sell Personal Data for marketing or third-party use without express consent.
4.3.6 Protection
The protection of your Personal Information extends beyond our online systems to our offline practices as well. Access to your Personal Information is strictly limited to employees, agents, partners, and third parties whom we believe reasonably need that information to deliver our services to you. While we take extensive measures to ensure the confidentiality and security of your data within our direct control, we cannot be held accountable for the confidentiality, security, or distribution of your Personal Information by our partners and third parties beyond the boundaries of our agreements with them.
4.4 Kikstart Rehabilitation is committed to using your personal information to enhance your experience with our services. We may use your data to:
4.4.1 Manage and maintain our website effectively.
4.4.2 Customize the website experience to suit your needs better.
4.4.3 Provide you with seamless access to and usage of our online services.
4.4.4 Grant permission for you to publish blog posts, comment on our portal, and participate in our forum.
4.4.5 Deliver products that you have purchased directly to you.
4.4.6 Provide you with the services you have acquired from us.
4.4.7 For transparency, send you detailed statements and invoices.
4.4.8 Keep you informed with marketing communications about our latest offerings and updates.
4.4.9 Improve customer service by addressing your queries and concerns promptly.
4.4.10 Conduct research and analysis to enhance our service offerings.
4.4.11 Facilitate smooth scheduling and management of therapy sessions.
4.4.12 Offer training and resources tailored to your specific needs.
4.4.13 Comply with legal obligations and regulatory requirements.
5. Non-Personal Information
5.1. Non-personal information does not identify you or your child and may include system or hardware identifiers and software details.
5.2. Combined Non-Personal and Personal Information is treated as Personal Information.
5.3. Our practices include:
5.3.1. Collection and Usage
We collect non-personal Information during registration, website use, and event participation. This may include IP addresses, browser details, and other internet-related information.
5.3.2. Sharing and Retention
We may share non-personal Information with third parties. Retention of non-personal Information may be longer than necessary if it is not personally identifiable.
6. Respect for Your Personal Data
- Your Rights
We respect your rights regarding your personal data and provide you with control over how it is processed. You can exercise the following rights:
1.1 Right of Access: Obtain a copy of your personal data stored in our systems and the purposes for which it is processed.
1.2 Right to Rectification: Correct any inaccurate personal data we hold about you.
1.3 Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data from our systems.
1.4 Right to Restriction: Ask us to limit the processing of your personal data.
1.5 Right to Object: Request that we stop processing your personal data.
1.6 Right to Withdraw Consent: Withdraw your consent at any time if you have previously given it.
1.7 Right to Complaint: Submit a complaint regarding our processing of your personal data.
These rights are subject to applicable laws, and exceptions may apply in very limited cases. If you wish to exercise these rights, please contact us directly.
7. Cookies
7.1. The Website uses temporary cookies to identify you as a user. Cookies cannot execute code or viruses and are read only by the server that placed them.
7.2. Cookies improve service quality by storing user preferences, improving search results, and tracking trends.
7.3. You can refuse cookies via browser settings, which may limit website functionality.
8. Third-Party Links
8.1. Our website may contain links to third-party websites with their own privacy policies. We are not responsible for these policies. Please review them before submitting personal data to third-party websites.
9. Data Security
9.1. To protect your information, We use industry-standard security measures, including physical, electronic, and managerial procedures.
9.2. Despite these measures, no transmission or electronic storage method is 100% secure. We strive to protect your data but cannot guarantee absolute security.
10. Contact Us
For questions about this Privacy Policy, contact us at contact@kikstart.rehab
Using the Kikstart Rehabilitation website signifies acceptance of this privacy policy. If you disagree, please do not use our Website. Continued use of the following policy changes implies acceptance of those changes.
By acknowledging this Privacy Policy, you agree that it is an integral part of the Terms of Use of the Kikstart Rehabilitation website and platform. Your status as a user signifies your (i) acceptance of this Privacy Policy and (ii) consent to Kikstart Rehabilitation’s practices of collecting, using, processing, and/or disclosing your Personal Information as described herein. This Privacy Policy governs your interactions with the Kikstart Rehabilitation website and platform in conjunction with our Terms of Use.